Frequently asked questions
Questions families ask before they call.
Straightforward answers about how matching works, what it costs, and how fast a provider can be on site.
How does provider matching work?
Tell us about your property and situation on our contact page. We match you with a vetted local estate cleanout or transition provider who will reach out directly, usually within two hours, to discuss scope and scheduling.
Is Heritage Property Transitions a cleanout or hauling company?
No — we are an independent lead-generation and referral platform, not a cleanout or hauling company. We connect you with independent, third-party local providers who perform the actual work.
How much does estate cleanout typically cost?
Cost depends heavily on the size of the property, the amount of belongings, and whether donation or estate sale coordination is involved. A matched provider can give you an accurate quote after learning more about your specific situation.
Do you handle hoarding situations?
Yes — we match families with providers experienced in hoarding cleanup, who approach these situations with discretion and patience. Let us know the situation when you reach out so we can match you appropriately.
How fast can a cleanout be scheduled?
Many providers in our network can begin within a few days of first contact, and some offer expedited service for sale or lease deadlines. Availability depends on your location and the scope of the project.
How do you vet the providers you match me with?
Every provider is confirmed to carry insurance and to have passed a background check before they're added to our matching pool — no provider skips that step. Providers in our network operate independently; they are not Heritage Property Transitions employees.
Why is this free — what's the catch?
There isn't one. Providers pay us for the introduction, not families. There's no markup on your quote and no fee to you — the matched provider quotes and bills you directly for their work.